Refund policy

We have a 60-day satisfaction guarantee, which means you have 60 days after receiving your item to request a refund if you are not satisfied with your purchase. The refund policy is limited to one item. If you order more than one, only one unit will be refunded. 

In order to obtain a refund, you can contact us at hello@trybiometa.com. We ask that you make a good faith effort to help us diagnose why our products did not fit your needs.